What others say about us
What others say. And think. How other families liked us, what bloggers thing about us and what the press writes about us:
HolidayCheck Special Award 2021
After six consecutive years of receiving the HolidayCheck Award and HolidayCheck Gold Award respectively, we are especially pleased to have received the Special Award 2021 after this particularly turbulent year 2020. This puts us in 8th place among the most popular family hotels in Germany this year.
We would like to thank our entire team for their repeated great performance in all areas, be it the kitchen, service, housekeeping, house technology, childcare, reception and our long-standing cooperation partners in the field of cosmetics and horse riding.
It is a wonderful award that we have received from our guests. A confirmation of what we do and at the same time an incentive and a challenge. Thank you all very much.
Once again among the 50 best children's hotels in Europe
The holiday portal kinderhotel.info is now one of the most comprehensive comparison platforms in Europe and is honouring the best children's hotels with its award for the third time.
From a selection of 765 family hotels from 16 European countries, we rose to 40th place this year and proudly and with great pleasure accepted the 2021 Award for the second time. This puts us in the top ten of the most popular family hotels in Germany and makes us number 1 in Lower Saxony.
We all know these anecdotes and stories of the so called "impossible service" on vacation, don't we? Visiting a restaurant or shopping in foreign cities and missing qualified service. And we've all experienced that good product quality alone is not enough to inspire customers, is it? No! The quality of service must also be satisfying.
The training and certification program ServiceQuality Germany analyzes services consistently from the customer perspective - because whoever wants to be successful as a professional entrepreneur must know the customer's point of view.
As early as 2004, TourismusMarketing Niedersachsen GmbH introduced the initiative in Lower Saxony to make service providers even more aware of the wishes and needs of their customers. Because customer satisfaction and customer expectations are in the middle of the ServiceQuality Germany and you can feel it when you enter a Q-operation: Here, friendliness is no coincidence, here everyone pulls together and little details are of great importance! These companies, which are particularly committed to service quality, are certified "QII".
Great vacation warranty
Family, Holiday, Familotel Landhaus Averbeck:
As a specialist for special holiday hotels, familotel combines adventure and relaxation in baby's and children's hotels with play, fun and adventure in a scenic location, carefree atmosphere and in popular family hotels of various categories. With child-friendly facilities and age-appropriate all-round care, TÜV-certified security and a beautiful holiday guarantee, the familotel Landhaus Averbeck is just the thing for your next family vacation!
This is where your child is in the best hands and you can enjoy your time together or even alone in peace and harmony. Anyone who belongs to familotel guarantees family-friendly travel comfort at the highest level - without restrictions but with many extras and certainties.
More information about the Beautiful-Holiday-Guarantee.
Certificate "OK for kids"
With the quality mark "OK for Kids", the German Child Protection Association (DKSB) and TÜV NORD CERT are honoring child-friendly services and products for the first time in Germany. Whether family, kindergarten, school, job, companies, cities, municipalities or special leisure providers - all are involved in the development and education of children and adolescents. The offers are varied, but which offer is child or family friendly?
We are happy that we meet the criteria and therefore are allowed to carry this seal, too. More information about this award can be found here.